Help Center

FAQ's

Contacting Us

Does Kettle Freaks Offer Phone Support?

What Are Your Office Hours?

I messaged but haven't heard back for 48 hours, why haven't I received a response?

Shipping

How long will it take to produce and ship my order?

The USPS Tracking Number says delivered, but I haven't received my order. What should I do?

Does Kettle Freaks ship orders internationally?

Why isn't my tracking number working?

Ordering

How can I cancel my order?

Where do I ship my returns to?

Where's my refund?